Shipping and Returns Policy

Shipping:
1- We process your order as soon as it is completed, and it will be shipped the next day after placing the order. The shipping duration ranges from 3 to 8 business days. (Business days are from Sunday to Thursday)
2- During promotional periods and discounts, delivery may be delayed due to increased order volume.
3- No additions or changes can be made to the order after it has been shipped by us.

Returns:
1- If the order is received damaged or with a different product than what was ordered on our website, you must notify us within 48 hours of receiving the order. You will not be charged any additional shipping fees. A replacement will be sent, and if no alternatives are available, a refund will be issued upon receiving the damaged or different product in our warehouses.
2- No returns will be accepted after opening the packaging and removing the tags, in accordance with consumer protection regulations and due to health conditions.
3- Returns are only accepted in their original unopened or unused condition within 14 days without giving reasons.
4- You must request a return or exchange within 48 hours of receiving the product.
5- Visa refunds will be processed within 10-14 days from the date of order cancellation and will be refunded via Instapay or Vodafone Cash.